Frequently Asked Questions
FAQ
Where are you located?
SPX Sports and Design is a division of Quality 1 Hr. Foto, located at 1235 Caledonia Street in Mankato, Minnesota. (Behind the Walgreens on Madison Avenue, by Franklin Rogers Park).
What are your store hours and phone number?
Our store hours are Monday-Friday 10 a.m. – 6 p.m., Saturday 10 a.m. – 5 p.m. Sunday – closed. Our phone number is (507)345-7196.
What does SPX Sports and Designs do?
SPX Sports uses state of the art professional digital cameras to photograph sports, events and activities. We post low resolution images to our website – spxsports.com. With these photos, we produce a wide array of products from coffee mugs and posters, to wall wraps and commercial displays. The raw photos and many of our recent projects can be viewed on this website. SPX Sports works with teams, organizations, and events of all sizes to provide professional photographic services and an array of related products.
Contact SPX Sports today to schedule your event(s). SPX Sports also does custom digital design work, including custom designed trading cards, posters, photo retouching, color correction and much more. SPX Design provides provides graphic design to make posters, murals, cards and much more. The final designed can be printed on many different products such as photographic paper, vinyl sticker products, vinyl banner products, cloth, and much more. SPX Sports is a division of Quality 1 Hr. Foto which offers one hour digital or film photo finishing, large format printing, a full-service portrait studio and custom framing shop. Quality 1 Hr. Foto also offers film, picture frames, scrapbooking supplies and unique art.
Will SPX Sports REPOST the images for me if they have already been removed?
Because of the large number of events photographed by SPX Sports, photos are removed from the site after 60 days. If you would like to order photos from a previous event and the photos have been removed from the SPX Sports website, we archive all the images so please contact us with the name and date of the event and we will search our archives to find the event photos.
How do we get copies of the photographs?
All photos are posted to the SPX Sports website in a low resolution and copyright format which allows for quick viewing. SPX Sports archives the high resolution photographs and uses these files to process your order. Use our website to place your order then stop-in, use our convenient drive-thru window to pick up your order or get it shipped directly to you. You can also stop in our store or call in an order as well. Some services such as custom designed posters/banners requre you to call, email or stop in our store. Ordering a photograph if the image does not give you the digital copy.
How do I pay for my photographs?
We accept checks, credit and debit cards, or cash. Many of our photographs can be ordered and paid for online. If you call in an order we can take a credit or debit card number over the phone to process your order. Our online site is handled by a 3rd party, so if you pay online we are not able to cancel or credit your order. However, we will do what we can to make you happy with your final order.
How long does it take to get my prints?
Your prints are ready in 3-5 days from the time you place your order. If you need the prints by an earlier date, please let us know at the time you place your order (rush fees may be applied). The photos can be shipped directly to you or simply stop in our store to pick them up.
Why do the images look bad when I try to print them?
The images you see online are LOW resolution only and are also copyriten. Printing any image take by a professional photographer without his or her permission is illegal. We pride ourselves in providing top quality photographs and we ask your continued assistance in making this service available. To get a copy of the high resolution photograph please place an order with SPX Sports.
What if I only want the digital file?
We can send you the high resolution digital image. This service is more expensive than getting the photographs printed. Call or email us for a quote.
Can I make copies of the photographs I purchased?
The images you have purchased are copyrighted by SPX Sports. If you would like additional copies, please contact us to order reprints. All contents and photographic images at the SPX Sports website are copyrighted material and are illegal to copy.
Will the images I order be better than the low resolution images online?
YES!! Only low resolutions images are posted to our website. These images are small in size and load quickly, but they are not designed to be printed. When we proccess your order we use the high resolution file to ensure top quality as well as crop and tone the photo.
What should I do if I want SPX Sports to design a poster?
If you would like a poster designed, please contact us by phone, email or stopping in our store. Have in mind the overall size that you want as well as colors, the writing you want on it, and which photographs you want to use.
If you have any further questions do not hesitate to call or email SPX Sports and Design.